Originally Posted by
tedstriker2010
Actually, I didn't really ask for anything. We were caught off guard in the long line to get on the plane, and naturally I inquired if it was possible to sit together in business class. The agent asked that we wait.
And IMHO, this is where it all went wrong. The agent should have helped you to resolve the issue.
The option should have been
1) One in Y and one in J
2) Both in Y
They should have never brushed you off. <although this does not surprise me>.