Check the wording on the room service menu. Sometime it states that the 15% is a gratuity. If it doesn't, I call room service -or- the hotel manager to ask... sometimes room service says they're not allowed to answer that question (cop out).

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The only difference between ordinary service and extraordinary service is a little EXTRA.

-- Bob

[This message has been edited by AZ_MISMAN (edited 04-28-2000).]