Originally Posted by
maewest
Interesting. This is what I received back from my Diamond Concierge
Interesting indeed. Perhaps they changed their policy for a few months to see how it effects the reviews. Or something along these lines.
Beside the late pick-up from the airport I did get a pretty great service; Very nice upgrade, points (requested at check-in) AND welcome amenity in the room (was already there when I arrived), airport pick-up (one-way) and I was allowed to order breakfast in the room as my Diamond benefit (though the restaurant is very nice as well).