FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
Old Aug 15, 2015, 12:46 pm
  #296  
ferriswren
 
Join Date: May 2007
Location: RNO
Programs: AA EXP
Posts: 100
Trying to reserve RNO-LAX-CGK and return. I got a System Error, but the itinerary showed up "Held" in My Reservations with a record locator. Selecting the itinerary then cancels it.

First time, I didn't think much of this when I got the System Error screen. I just restarted the reservation process. System Error repeatedly. When I checked My Reservations there were four held itineraries.

All this after I successfully reserved the same itinerary for my wife and daughter.

On the phone now with Web Services and after five minutes it doesn't seem to be a known error with this rep.
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