FlyerTalk Forums - View Single Post - Linens / presentation debate for meal service on AA, US / both
Old Aug 15, 2015, 12:39 pm
  #5  
MrAndy1369
 
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,159
Originally Posted by SpaceCoastBill
Linen on top? It is placed under the tray on the seat tray table.
Right, but like I said above, they were supposed to start pre-setting the linens under the servingware (plates/bowls/etc) like pmAA, pre-9/1 did. That way, the actual tray wouldn't be visible to customers. I know most people probably would prefer that, as it's less "gross" to look at (vs. the tray itself), and also comes across as more sanitary and appetizing in general.

We were told catering would start pre-setting the linens on top of the serving tray themselves, effective 8/1. This hasn't (never?) transpired, and the printout does seem to confirm that linens are still not being expected to be pre-set. Hence the conflicting information we have here.

Heck, even the implementation of setting the linen on the table has been inconsistent at best and non-existent to many.
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