Originally Posted by
FlyingMoose
I had the same issue in a non-SK lounge on a European airport a few weeks ago where I couldn't let in a colleague using my Diamond card but our other colleague could using his Gold card. The lounge dragon used a totally autistic approach, it wasn't on her paper so she couldn't allow it, even after showing her the EB page which clearly showed it is an elevated level above gold. Such incompetence worries me.
But the Diamond Card has the Star Gold logo on it, showing that it is a *G card?!
In my case yesterday the question wasn't whether I was eligible. The question was the IT system that in her computer didn't find my ET using neither chip nor card. And even didn't register me as eligible reading the paper boarding pass.