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Old Jan 6, 2004 | 12:54 pm
  #3  
YYZC2
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20 Years on Site
 
Join Date: Dec 2001
Location: YYZ
Posts: 6,149
I think you will find AC is in the minority with regard to this admirable policy.

I once helped a friend get back home from New Zealand when her Mom died. To quote the Air New Zealand rep I was on the phone with: "I'm sorry to hear that. What type of credit card would you like to use?"
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