Originally Posted by
njf63
Well I sent in a request to match my BAEC Gold to Freccia Alata Plus a couple of weeks ago, but nothing seems to have happened so far... not even an email acknowledgement
I emailed AZ on July 27th, got a "sorry it's taking so long" on Aug 3rd, and on Aug 7th a "we couldn't make your card, please send another picture". I'd sent them the PDF from BAEC, but it does seem a bit ... naff, with heavily pixelated membership number that looks pretty fake. I've now emailed them a photo of my card and am waiting to hear.
Same here ... clearly being processed, but they can't read the downloaded image that ba.com offers. I scanned the physical card and re-transmitted this morning.
(Joined 3 Aug, and acknowledged. Applied for match on same day. 14 Aug was 'we cannot read the card details')