Originally Posted by
Eastbay1K
Maybe Alaska offers one of these

I get your point but I think Jeff is right. I agree with him. If you want to beat the big dogs you've got to have your service stand out. To people like me who fly all the damn time, little things matter a lot. We all want to be appreciated so I like it when they let me know they appreciate my business. If you don't care about service, there's a carrier for you called spirit airlines.