Originally Posted by
Exec_Plat
Oh, rest assured that YOU care much more about the relationship with AA than AA cares about their relationship with you.
Thanks for your valuable comments.
This is evident on the new world of mega airline mergers and the lack of US legislators willing pass a bill of passenger rights (at least Europe has something).
I had sent a demand letter, not sure if the email response is based on the letter or on the email submission. I will wait the reasonable time frame I suggested on my letter and proceed accordingly.