Originally Posted by
DaveInLA
After getting no response from faxing in the form, I called in to Citi asking about status. The CSR seemed to know what she was taking about and said they can only take 1 card to fund Citigold. I gave her the card number and asked her when the funding would occur. She said the funds would be available in the next day or two, but the credit card (BofA Alaska) would be charged by the end of the day. It's now 8:13 pm PST, and the credit card shows no pending charges. I normally would just wait, but based on what she said, it should've happened by now.
I did call in yesterday regarding the fax and the rep confirmed she did not see any FAX on my account so she took my card number over the phone. My credit card is now pending. Finally.