Originally Posted by
Mark_T
They re-booked you onto a different flight at your request. Updated your ticket accordingly and charged you the correct amount for those actions, or at least I don't see anything you've written as challenging that?
I really don't see how you can argue that the change fee and fare difference was wrongly collected just because eventually the flight didn't actually operate.
You might as well argue they were wrong to sell you a return flight in the first place as the return flight didn't happen ...
I don't argue that this was improperly collected, just that they collected it for a service they failed to deliver. Had they delivered what I paid for, and what they collected the fees and fare for, I would not have an issue. I did not change my mind. I wanted to fly the segment they sold me. They did not deliver that segment.