Originally Posted by Phantom707

Has anyone had this issue? I used two cards to fund an online bill payment service, and the funds were denied. I got notification that there was an issue with my transactions and that the funds would be refunded. I had previously been able to check the transaction history, which showed the debit. Now, when I try, the website says card not in system. I called the number and after entering the card information, I was immediately transferred to a representative who said that having a refund puts a block on the card. I've had to open a case to get them unblocked, which supposedly takes one to two business days. Does this sound right? It makes no sense that a card couldn't be used for refunds.