Originally Posted by kwflyer

Does anyone know what this is? Once when I was on a Lat fare, I was trying to get standby on a Lat fare and the priority check in agent at YYZ refused to do and was going to go do GOCA (which a non priority agent was willng to do after standing 30 mins in line) but wanted her name which she refused, and told me that AC agents no longer have to wear their name tag (brevet) and and don't have to give out their name.