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Thread: Traveling with an Emotional Support/Service animal on UA Q&A [CONSOLIDATED]
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Old Aug 9, 2015 | 3:25 pm
  #147  
sbm12
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UA does have rules, in compliance with DoT regulations on the topic: http://www.united.com/web/en-US/apps...iceAnimal.aspx.

If you want to see the rules changed then the DoT (or Congress) is where you need to start. UA is just obeying the law.
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