Don't get me wrong, I really like the room/ view (upgraded from Platinum room to junior suite), and it is interesting to watch the boats etc.
The pool is closed as far as I know, drinks vouchers I am told stopped in November, the upgrade package for golds and diamonds is the same I am told, subject to availability. There are still drinks in the fridge (2 bottles water, 3 cans coke or similar, chocolate bar).
I sort of got the impression there was a lounge in the platinum wing which there isn't, probably my mistake as the website doesn't really mention it.
Probably the only UK hotel which has only offered continental this year, but I know this is perfectly within the rules. Will be on the road early, so not the end of the world! Have to say the Continental selection was good, and I did enjoy my stay.