FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
Old Aug 8, 2015, 9:29 pm
  #289  
US @ DEN
 
Join Date: Dec 2003
Location: DEN
Programs: AA EXP 1MM, UA 1K 1MM, Hyatt Globalist, Marriott Plat
Posts: 400
ExPlat Redeposit of Mileage Award

aa.com gives me this message when I try to cancel a mileage award: "In order to have the AAdvantage miles reinstated into your account, you must also contact AAdvantage Reservations. A reinstatement processing charge applies."

Other airlines where I have status and a redespoist fee does not apply, I do not have to call in...wonder if they will fix this.

I am obviously logged in in order to cancel, so it knows I am ExPlat.
US @ DEN is offline