I've spent the day walking around two piers of EWR Terminal C and noticed something a bit off. In he areas where I expect to see kiosks — in nooks and crannies in the terminal and next to customer-service centers — there is just blank space or, in one case under a sign marked "Customer Service Kiosk Here", an ATM.

What happened to the kiosks? Are you expected to interact with a gate agent, customer service rep, or lounge attendant if you need a new printed paper boarding pass? Should you use one of the ubiquitous OTG iPads (or your own mobile device) to pull up the United mobile app and make trip changes automatically?

Or is there a kiosk cluster airside somewhere in the terminal that I haven't found yet?