Hi FedGuard, thanks for posting here, really appreciated.
I have one thing I need to get of my chest: I'm always a bit ashamed having to call BRU my base airport when I go through customs. I never had anything to do with customs but the general appearance of the officers shows such a bad image: wearing half a uniform, unshaven, half standing, half hanging, chatting to each other. Imagine what this does with a first time visitor whose first impression can't be erased. What a contrast with other airports! I've heard you are state functionaries that cannot be fired (or you have to pee on the prime ministers desk), do you think that has something to do with it?