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Old Oct 16, 1999 | 4:18 pm
  #11  
Tolarian Wind
25 Years on Site
 
Join Date: Apr 1999
Location: South Florida USA
Programs: DL-MM/FC/FO AA-EXP/MM Starwood-Platinum Marriott-Platinum Hilton-Gold Hyatt-Diamond
Posts: 1,515
Just about every airline now participates with the major CRS systems using their "Direct or Total" access system where the display of seats is real time, real inventory. When a res agent or web system displays an availability screen it should be accurate as of the moment the request was made. If you (or an agent) sit for a few minutes or more before actually sending the request to actually book/reserve the seat the actual inventory can very well have changed so you get an "unavailable" response. This is especially true when viewing a display that shows only 1 or 2 seats for a particular class.

If you are looking for an L seat (god knows why if your on DL!) and it shows 0 and K and above are all at 7, I reccomend starting over, or waiting an hour and trying again. The yield management works in strange ways. I once saw 0 in L class, booked several full Y tickets, and the L inventory jumped to 4.

TW
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