Originally Posted by
bubbashow
Operational excellence is going to beat a FF program with ANY serious business traveler. If I NEED to be somewhere, I NEED to be somewhere. DL is building a stellar reputation on being able to deliver that promise. They are building brand loyalty for the RIGHT reasons...not because Freddy the Freeloader got to fly his family front cabin to Disneyworld.
I think you have a point, bubba!
That said people like me who travel 25% business and 75% leisure though still rake in 100k miles per year will still look for the best value in award redemption & benefits. Delta may still end up being the best airline all things considered but I'm going to give myself 2016 to discover that. Will see where I land in 2nd half 2016 and beyond.