It was suggested that I try reposting this here:

I recent flew RT on United Express (WER-IAD-StateCollege (Penn State) and the same on the ruturn. All 4 legs we at least 45 minutes late, on 1 segment we had to go back to gate after taxing b/c there was smoke in the cabin, then no United reps anywhere to tell us what was going on. The both legs on the was back were late and our bags sat out in the rain uncovered for at least 5 minues at each stop. Is it reasonable to ask compensation from United for all of this. Not only were the flights bad, the service was terrible. I am CO and Delta Elite / Medallion, and dont fly United often. Is this typical for them. Worst trip I've had in years. Any suggestions?