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Old Sep 29, 1999 | 6:20 am
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Beckles
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Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
I've got one for you ...

I was in the Crystal City Hyatt a couple weeks ago and I go to plug in my cell phone charger but there's no outlets and I take a closer look at the plugs there already. Well, there's already a cell phone charger there, so I unplug it and plug mine in. The next morning I drop off the charger and tell the guy the last person in the room will probably be looking for this.

I return to my room that evening and go to plug my cell phone in and guess what, my charger is gone. Well, I immediately know what happened ...

Luckily they had not sent my charger back yet and sure enough the other charger is behind the front desk with no tag or anything on it noting the room it came from (like I expected the guy to do when I gave it to him). Needless to say I pointed out that I was none too happy about them taking items out of my room regardless of their reasons (especially since there are only about 100 million Motorola cell phone chargers in the world) and their lax front desk staff who didn't note the charger had already been returned.

On the other hand I was able to get them to extend my stay at the sold out hotel (see my thread elsewhere about this) after this incident without any trouble ...
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