Originally Posted by
Wyfind
I had the same thing happen to me last week at SFO. I called Centurion customer service (I was transferred from a Platinum line) and they said they are now interpreting "confirmed reservation" as a reservation with a confirmed seating assignment. She noted that this was a recent policy change because of overcrowding at the Centurion Lounges and will be the policy going forward.
I had the same experience today. I think that since American Express is making its Platinum Card less valuable and other banks are aggressive in pursuing the traditional American Express customer base that we consider these other cards. I am considering Cities Prestige Card myself.