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Thread: Sold Out Hotels
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Old Sep 16, 1999, 5:55 am
  #14  
TransWorldOne
Original Member
 
Join Date: May 1998
Location: Las Vegas, NV, USA
Programs: AAdvantage EXP/1mm/Admirals,United Silver+Club (life),Marriott Titanium,Hilton & Accor Gold
Posts: 5,061
There are some very simple explanations for these problems checking in. I am quite certain that most Marriott hotels use a
proprietary property management system, which directly links to the national system. However, at many other hotels, the
property management system interfaces with the national system, but uses a different confirmation number and doesn't talk back
to the national system.

As for the problems walking-in to a hotel, the fact is some of those $7/hr. employees just don't want to do their jobs.
Especially on the overnight shift, when one employee is alone doing front desk work and nightly accounting work. Be especially pleasant, as your status means nothing to the front desk clerk at this point. Yet, don't be afraid to ask for lower rates.
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