Originally Posted by
Globaliser
The first time I saw one of these emails was in April 2012.
Although that's probably "new" against the perspective of QF's overall history.
There have been several threads in other places about the loss of points due to expiry... none of those cases received an email, and the consensus has been that QF follows their terms and conditions regarding notification.
Those cases are as recent as last year. So that raises the issue of whether emails are only sent in selected cases, or whether the emails have not been received.