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Old Aug 5, 2015, 5:23 am
  #18  
LHR/MEL/Europe FF
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
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Originally Posted by og
QF actually send you an email advising that points will expire. In this case, expiry will be in 7 weeks.

Dear xxxx,
Your Qantas Points are due to expire
A review of your Frequent Flyer account indicates that your last point activity was in Mar 2014. Therefore, we'd like to remind you that you have xxx Qantas Points due to expire on 30 Sep 2015.* So, to avoid losing them, make sure you earn or redeem Qantas Points before 30 Sep 2015.
Please also note that if you receive a transfer of Qantas Points into your account from a family member before 30 Sep 2015, these transferred points will also expire on 30 Sep 2015 if you do not earn or redeem points before that date.
Visit www.qantas.com/pointsexpiry for more information.
We value your support and encourage you to participate in the Frequent Flyer program so that your Qantas Points don't expire.
Yours sincerely,
The Qantas Frequent Flyer Team
That's good news. This looks like a new initiative, and isn't contained in the QFFF terms and conditions (which have been applied and relied on, by QF, until recently).

The Ts and Cs say only this (a), (b), and (c):

9.2.2 All Points held in a Qantas Frequent Flyer account of a non-Active Member will expire at midnight Sydney, Australia time at the end of the 18th consecutive month for which the Member has not earned Points or Status Credits or redeemed Points (excluding any transfer of Points to or from an Eligible Family Member and excluding any conversion of Points from Aquire). For this purpose, Points earned in relation to Eligible Flights are deemed to be earned on the date the Eligible Flight was taken. Within 60 days of the Points expiration date, Qantas Loyalty will notify Members of the number of Points that are about to expire and the expiration date as follows:
(a) Online activity statements display a warning to the Member;
(b) Members who continue to receive paper activity statements, will receive an activity statement which includes a notification that Points are about to expire; and
(c) Members who have opted to receive communications online and via email, will receive a notification within their monthly electronic newsletter.
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