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Old Aug 5, 2015 | 1:11 am
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jpdxb
 
Join Date: Aug 2015
Programs: Skywards
Posts: 1
Question DXB - DPS 9h delay due to ash cloud

Hi,

I am really new to this forum, but I just want to say I have been searching through the forum for an answer.

I was supposed to fly with Emirates to Bali this morning and the flight has been delayed to this afternoon (9h delay) due to the volcano spitting some ashes.

I know this is not Emirates responsibility as this is an external event. The only aspect that bothers me a little is that I decided for once to fly in business to enjoy a 9h day flight with the great services they provide. Now that is has become a night flight, and I would have not paid for a business ticket.

Do you think I could ask Emirates for some miles, or anything, to "compensate" this little discomfort?

I appreciate your replies.

thanks
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