On the morning of July 25th, I was sitting in Greece, having my morning coffee and checking my email when Kayak emailed me to say 'You should check with your airline, your flight may be cancelled'. The next morning I was supposed to fly back home to NY on Austrian Airlines (ATH->VIE->JFK)... a business saver ticket I purchased via united.com.

I was already checked in with seats assigned, and I never got an email from United nor Austrian. When I called up Austrian's counter in ATH, he first told me that my tickets were fine, then I asked him to check again and he said 'oh, yes, you flight is cancelled'. They ended up rebooking me on a Delta business class flight (ATH->JFK) which was nice because it was non-stop BUT their flight sucks... its an old plane and the business class seats are not even close to the Austrian seats that I was expecting.

I have written United to complain, but they came back with a canned response that they can do nothing... I think that is unacceptable but thought I'd ask what others think... should I expect some compensation for the change?

I've never liked Delta and wouldn't have taken the flight if I had a another option.