Originally Posted by
JALPak
That's not my experience. Got both seat assignment and JL PNR without problem. This is an AA booking, JL won't touch it.
That is exactly what JAL told me, after AA said "only JL can assign seats on the flight, call them." Got the JL PNR, no sweat just no ASR.
What was your ticket stock? JL or AA? Need to look at mine to be sure...