FlyerTalk Forums - View Single Post - DL introduces Operational Performance Commitment for Corp Accts
Old Aug 4, 2015 | 12:09 pm
  #23  
spin88
 
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Originally Posted by fly18725
This doesn't bode well for AA either, as their operational performance is pretty mediocre as well. The good news is Delta is only promising they'll be more on-time than AA and UA, once weather is excluded (plus other footnotes).

Regardless, a very shrewd PR move on Delta's part.
I think that there is wide understanding that AA/US will have a hard time re opperations until they get more integrated, and as such people are expecting it. AA/US has also been going out of its way to be proactive, which takes some of the sting out of it.

This said, I understand that AA/US is in the middle of a series of changes to try to improve OT performance and that Parker and Co are not happy, and that the July numbers for them will look much more competitive than did June.

The main difference is that I seriously doubt that Parker will accept a goal of sub-80% OT like UA has, nor will he believe that getting over 80% has "diminishing returns."

Parker will also have integrated work groups shortly, and with scheduling adjustments should be able to put AA/US well over 80%, I doubt that Jeff could even if he were willing to spend $$ (and he is not) to try to get to over 80%.
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