The airlines trying to frustrate baggage irregularity handling claims and drive such claims into the hands of customer-paid insurance policies is contributing to frustration by some police forces, as a lot of these insurance companies want a police report for lost/stolen claims. Thus the police are more busy doing administrative reports rather than doing the kind of police work that more directly interdicts criminal activity of greater concern to the communities. While airline baggage claims are a drop in the bucket, apparently for airlines it is not as they seem to be more than content with frustrating consumer complaints about baggage irregularity, even when such irregularity claims are made on the basis of the applicable treaty arrangements.