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Thread: Is AC agent right - cancellation with full refund can not be sent as an email!
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Old Aug 3, 2015 | 7:10 pm
  #5  
kwflyer
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Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
If you cancel within 24 hours:

1. The charge is reversed (and credited as a separate line item) on your CC with a refund statement emailed to you.

OR

2. The charge was cancelled mid stream prior to hitting your CC and no refund statement is sent.

Either way the agent is right.
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