FlyerTalk Forums - View Single Post - Article: Why Southwest Airlines Will Never Charge Bag Fees
Old Aug 3, 2015 | 3:45 pm
  #10  
NextTrip
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Originally Posted by MileageGoblin
To be taken with a grain of salt.... I've heard multiple IT DFW consultants say that WN will never charge bags because of one reason, and one reason only: current WN IT system doesn't support charging for bag fees and Kelly doesn't want to spend tens of millions, if not hundreds of millions of dollars to patch or overhaul the system. Seems like a reach to me, but certainly possible.
Hey, if that is the reason (sounds far-fetched to me), I'm good with it!
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