Originally Posted by
JIMCHI
I have stayed at the hotel many times with a DSU or point upgrade and I assure you that is NOT a suite. I would ask for your DSU back. They have no business deceiving you.Based on this, I won't stay there again using a DSU even a basic room. It may be that if you use a BRG that you get nothing. Hopefully the Hyatt Concierge will respond here.
+1
It is not a suite, it is not even classified as a suite.
Some hotels offer you a larger room for a DSU in case everything else is booked and it is a good solution at some hotels during certain times, but this is a bad joke. The room you received is indeed a nice Diamond upgrade and is larger than the usual rooms (incl. a larger bath) but it is still just a corner room.