It may be that AM is now essentially doing on their own what Optiontown used to do when it comes to upgrades??
While you'd never know it from looking at the Optiontown website [they still list AM as a featured partner] they don't actually have anything to do with AM.
The man who answered the phone said they "don't do upgrades at this time...but we are partner with AM." When I asked what that meant - and what services they had with AM - he asked why I would want to know, and then admitted they do nothing with AM.
When I asked why they still featured AM on their website, he said "that's an internal matter."
What a bunch of b.s.!