This hotel offers no platinum benefits at all.

I booked a "High Floor King Room" advertised room (premium price) on their website. I ended up in an ordinary king room on the 14th floor (hotel floors are approx 4-26), so I was about 1/3 the way up. No upgrade, and I'm not sure how you can market a room lower than most as "high floor".

There is no free breakfast for elites on the weekend. The restaurant has on its menu EXACTLY what other Marriotts offer to elite's for free on weekends, a mediocre continental breakfast. This hotel only offers 1000 points. Why does Marriott allow that? I paid for the continental breakfast anyway. The ingredients, staff, atmosphere, etc were at most average, I ate perhaps $4-5 worth of stuff at retail grocery prices, even for NYC.

No one offered the $10 food and beverage credit at checkin, just told me that "You will get 500 points for being platinum, for a total of 2500 points on this stay".

I get that this hotel is always at capacity and has little need for elites. It makes me question an elite program if Marriott will allow its more popular hotels to opt out without any sign of hardship (the few dollars of food for a continental breakfast is not abnormal hardship).