I checked in around 3 hours in advance. My luggage is tagged with 'priority' bag labels, I travel club class & have Gold frequent flyer status. Despite this,1 of my suitcases arrives last on the baggage belt after every other single passenger on the flight has received theirs & all the others have been delivered. One bag doesn't arrive at all. After having waited well over 30 minutes, I subsequently queue with a number of other passengers and log a lost baggage claim & amongst many others, experience service from a handling agent that would not have been amiss in the soviet era. I am at the time of writing this, still waiting for my luggage.

What action, apart from travelling with another airline and/or not checking in any bags at all is recommend that I do to ensure that my luggage is delivered in future? Why on earth would I ever contemplate purchasing any travel with BA in future?

Any recommendations suggested to follow up with BA? There's a rather anonymous tracing application program and the phone in the handling agents office does not appear to ever stop ringing.. Any suggestions to make sure that I actually receive my luggage? I am only in the one place for a few days anyway...

Appreciate your advice.