Originally Posted by
dordal
Has anybody had experience with miles posting/not posting after doing a price match? I did a staples order and has cust svc price match one item. However no 'unauthorized coupons' or anything like that.
Later I read the T&C and it says contacting cust svc _may_ result in no miles.
Did you email Customer Service with the details of your receipt, etc.? I've generally found them to be surprisingly responsive and helpful.