FlyerTalk Forums - View Single Post - Tablets on HNL 777 flights & other IFE options
Old Jul 30, 2015 | 8:30 pm
  #8  
sbm12
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Originally Posted by JBord
Get ready for refunds and complaints. I've had problems with Internet every time I've tried it, and some with the streaming entertainment (though not often). If I had paid $15 for a tablet and then had these problems I would not be happy. UA might be better off not adding this service.
This is like saying that if they cannot be on time 100% of the time they shouldn't bother flying because people will complain and ask for refunds. It won't be prefect - nothing is - but they'll make many passengers happy and make some money along the way.
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