Called in at 11:45 am cst about my Lufthansa card. First rep said they couldn't do anything but might be able to downgrade to another product. I said tell me about that and she transferred to second rep.
They offered half the annual fee. I asked if they had any points offers. 5k bonus with $1k spend in 90 days or extra mile per $ for 90 days on gas, grocery, and utility. She then said that was in addition to the credit for half the fee. Took the fee credit and 5k bonus.