Originally Posted by
stevejnr
I have a reward booking at Wembley during the Rugby World Cup and am looking at changing it from a 2 night stay to a 1 night stay.
I booked when it was 10k per night (it's now 20k per night).
I know I should have made 2 bookings each for one night, but I didn't.
Is it possible to change to a 1 night booking and get my 10k back or is this likely to cause other problems?
The current cash rate is £299 and there are no reward rooms available.
Best to actually email the GM at the hotel and ask. Keep the correspondance email so both parties know what is being requested.
They may do so as they can then sell the room at the outrageous price.
As advised do not let the IHG call centre do this as they will mess it up.