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Old Dec 31, 02, 10:17 am
  #12  
LondonElite
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Berlin, SW Florida, and Toronto
Programs: UA 1K, Hilton Diamond, Discovery Black, and assorted others
Posts: 28,636
I'd like to thank Mel (in ticket sales at LHR) for being truly helpful with fare rule details and other useful tips, and Sheila in Aeroplan (LHR). She called me last yea to respond to a problem and said I should come back to her if ever I had another issue. Just before Christmas she was able to sort out a frined of mine who had lost her vouchers (really!) and made sure a J seat was held open for her.
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