To the concierges (applause)!
It has been a good year and for a service I never thought I would use, you have provided welcoming smiles, fixed up problems which seemed hard for other AC staff to do, and just made my travel experience a whole lot more pleasant.
For my great experiences in 2002 with the concierges in LHR, FRA, YYZ, YOW, YYC, YVR, LAX, and HKG a big thank you! (and yes I did write to AC thanking them for you too)
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BlondeBomber's Star Alliance Gold Comparison Chart 2002
Dorian's Star Alliance RTW Price Chart
Hilton HHonors Rewards Hotel Levels
The FT Get Together Index