Originally Posted by
tris06
I have been given the bonus points for the x4 plat promotion and my regular points but no sign of the may offer which would be 4000 for the 2nd stay booked during the promotion.
It was the Wuhan Novotel. I think I will ring Customer service tomorrow to see what I can do about it or how long I need to wait before I can force it through.
The call centre here in China said they could not allow both promotions though i pushed them harder. I did get 1400/1500 points from the x4 bonus already.Anyone have similar problem?