Originally Posted by
emcampbe
A renewed passport can be updated through your account on the GOES website. No visit required.
A visit is required for Nexus members - not for the U.S. Side, but for the Canadian side since Updates on GOES do not transfer over to the Canadians.
That used to be the case but has changed. The
CBSA website now says the following:
Originally Posted by CBSA
NEXUS members can access the Global Online Enrollment System (GOES) to update address changes and passport information that is already on file. Even if you did not apply using GOES, you can still confirm or update your information by creating a GOES account, which enables you to view and modify your file.
Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA.
(emphasis added)