Well, the outstanding staff at the Hotel Monaco in Pittsburgh more than made up for the snarky treatment I got at the Eventi. At the Monaco, you choose your favorite fruit picture and then flip the picture over to see what you've gotten in exchange for remembering to say "Farmer' Market." . First try got us a bottle of wine. The front desk informed us that they were already sending up a bottle of wine as our Inner Circle amenity and asked if we would like to try again. Second try-free Internet-already get that as Kimpton Karma. After the second try, they let me flip over all of the fruit cards and pick whatever we wanted ($25 breakfast credit). The staff here is amazing-gave us lots of ideas for things to do. Hotel is within walking distance of PNC Park. Got an amazing suite upgrade-love this place!!!!!