It is not a very highly regarded cruise line. They tried to up the ante a while back with a cruiseline within a cruiseline and had a separate more upscale section on the upper decks. think suites, butler, upgrades, etc. didn't work well at all, as a friend of mine said that was fine until you had to leave that area. Then you knew you were on a mass market ship. the hardware is pretty but the software is not that good.