FlyerTalk Forums - View Single Post - "Passenger of Size" (PoS) - What's UA's policy, experiences, issues,...[Consolidated]
Old Jul 23, 2015 | 3:55 am
  #55  
halls120
A FlyerTalk Posting Legend
1M
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Posts: 71,826
Originally Posted by seagar
Gotta love America today. It's the OP's fault, the rules only apply when it's not inconvenient to the vendor and people back the lack of enforcement by the airline personnel. "hey, you move, not the violator!
Well said.

That said, I do have sympathy for UA here. If they aggressively enforced their seat rule and made every POS buy a second seat, I have no doubt that at some point the federal government would step in and tell UA "you're discriminating against these customers. You can either give them a second seat for free, or install larger seats."
halls120 is offline