I've never received any miles unless I have sent an e-mail with the order information.

However, Aadvantage has been good and given me credit whenever I submit an inquiry.

Here's a tip: always save all the order information, including date etc. Or just log in to the site where you made the purchase and download a pdf of the invoice or whatever.

I figure the reason the rewards did not post automatically for me might have something to do with the fact that I have ....... installed and also a browser extension that blocks cookies and such. Something to keep in mind, I suppose.